IBCC Portal Launched & Customer Care Desk
The IBCC Portal & Customer Care Desk Launched service has officially been introduced by the Inter Board Committee of Chairmen (IBCC). Federal Education Minister Khalid Maqbool Siddiqui inaugurated this modern facility in Islamabad. With this initiative, students across Pakistan, as well as parents and institutions abroad, can now easily verify educational certificates online without facing unnecessary delays or physical visits.
This step marks a historic milestone in Pakistan’s education system, as it makes use of technology to ensure authenticity, transparency, and convenience in certificate verification.
What is the IBCC CCD Portal Certificate Verification Service?
The IBCC CCD portal certificate verification is an online platform designed to help students and parents verify educational documents quickly and reliably. It was set up by IBCC under the Customer Care Desk (CCD) initiative.
Instead of standing in long queues or waiting for months, students can now confirm their certificate status online and even track the stage of verification through a QR code system.
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Key Features of the IBCC CCD Portal Certificate Verification
Here are the major features that make the portal student-friendly and globally accessible:
- Online Verification: Students can complete the IBCC CCD portal certificate verification without physically visiting the offices.
- QR Code Tracking: Each verification request is linked to a QR code so that students can track the exact stage of their application.
- 24/7 Customer Care Desk: Students and parents can lodge complaints or request updates anytime.
- Global Access via Email: IBCC’s customer care desk can be contacted from anywhere in the world.
- Quick Response: All emails are answered within 24 hours to ensure maximum convenience.
- Complaints and Support: Any issue regarding verification or delay can be submitted directly through the system.
آئی بی سی سی سی سی ڈی پورٹل سرٹیفکیٹ کی تصدیق سروس کو باضابطہ طور پر انٹر بورڈ کمیٹی آف چیئرمین (آئی بی سی سی) نے شروع کیا ہے۔ وفاقی وزیر تعلیم خالد مقبول صدیقی نے اسلام آباد میں اس جدید سہولت کا افتتاح کیا۔ اس اقدام کے ساتھ، پاکستان بھر کے طلباء کے ساتھ ساتھ بیرون ملک مقیم والدین اور ادارے اب غیر ضروری تاخیر یا جسمانی دوروں کا سامنا کیے بغیر آسانی سے تعلیمی سرٹیفکیٹس کی آن لائن تصدیق کر سکتے ہیں۔
یہ قدم پاکستان کے تعلیمی نظام میں ایک تاریخی سنگ میل کی نشاندہی کرتا ہے، کیونکہ یہ سرٹیفکیٹ کی تصدیق میں صداقت، شفافیت اور سہولت کو یقینی بنانے کے لیے ٹیکنالوجی کا استعمال کرتا ہے۔
Step-by-Step: How to Verify Certificates on the IBCC CCD Portal
Follow these simple steps to use the IBCC CCD portal certificate verification service:
- Visit the IBCC official portal dedicated to CCD.
- Submit your certificate details through the online form.
- Receive a QR code or reference number for tracking purposes.
- Scan the QR code or enter the reference number to check the progress of your verification.
- If there is any issue, contact the Customer Care Desk via email or the complaint option.
This streamlined process saves time, effort, and money while providing full transparency.
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How QR-Code Tracking Works
One of the most innovative features of the IBCC CCD portal certificate verification system is the QR-code facility. Once a student applies for verification, the system generates a unique QR code.
- Scanning this code instantly shows the current stage of verification.
- It eliminates confusion and helps both students and institutions confirm whether a certificate is authentic or still in process.
- Employers and foreign universities can also use the QR code for quick checks.
IBCC Customer Care Desk: 24/7 Email Support & Complaint Service
The IBCC Customer Care Desk provides continuous support for students and parents.
- Anyone from anywhere in the world can send an email to IBCC.
- The query is guaranteed to be answered within 24 hours.
- Complaints about delays, errors, or other issues can be lodged online.
- This service was tested for six months in beta form and is now open to the public.
The aim is to ensure that no student has to go through unnecessary hardship to get their certificates verified.
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Why the IBCC CCD Portal Matters
The IBCC CCD portal certificate verification is not just about technology — it’s about trust and opportunity. Some of the key benefits include:
- Students no longer need to travel long distances or wait in lines.
- Parents can verify documents for admissions or job applications abroad.
- Educational institutions can easily confirm authenticity.
- Employers and foreign universities get reliable and quick results.
- It reduces corruption, middlemen, and unnecessary paperwork.
Federal Education Minister’s Remarks
At the launch ceremony, Federal Education Minister Khalid Maqbool Siddiqui highlighted the importance of technology in education. He said that IBCC was established to maintain a standard of education along with coordination between provinces.
He added that “today, a milestone has been crossed in the history of Pakistan. With the use of technology, children will no longer have to feel ashamed or face hurdles in verifying their educational certificates.”
He also mentioned that a final report on the Cambridge Paper Leak issue will be made public once ready.
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FAQs About IBCC CCD Portal Certificate Verification
Q1: Can parents apply on behalf of students?
Yes, parents can use the IBCC CCD portal certificate verification service for their children.
Q2: Is the QR code legally valid?
Yes, the QR code provides official confirmation from IBCC.
Q3: How long does the verification take?
With the new system, updates can be tracked instantly, while complete verification timelines depend on case type.
Q4: Can overseas Pakistanis use this portal?
Yes, parents and students abroad can email the CCD desk and verify certificates without visiting Pakistan.